Privacy policy

Last Updated: March 14, 2026

Pinetree Innovations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from shoppinetree.com.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device and how you interact with the site. This may include your browser type, IP address, time zone, pages viewed, and referring websites.

We collect this information using technologies such as cookies, log files, and pixels that help us understand website usage and improve the customer experience.

2. Information You Provide

When you place an order or attempt to make a purchase, we collect information such as your name, billing and shipping address, email address, phone number, payment details, and order history.

Payment information is processed securely through our payment providers. Pinetree Innovations does not store full credit card numbers.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Communicate with you about purchases
  • Detect fraud and security risks
  • Improve our website and services
  • Analyze website traffic and marketing performance

We may also send marketing emails when you have opted in to receive them. You can unsubscribe at any time using the link in our emails. We comply with Canadian anti-spam legislation (CASL).

4. Sharing Your Information

We share limited personal information with trusted service providers who help operate our business. These may include Shopify, payment processors, shipping carriers, analytics providers, and advertising platforms.

We may also disclose information if required by law or to protect our rights.

5. Advertising and Analytics

We may use cookies and tracking technologies to understand how visitors interact with our website and to provide relevant advertising.

This may include advertising through platforms such as Google and Meta (Facebook and Instagram).

6. Data Retention

We retain order information for our records unless you request its deletion or unless we are required to retain it for legal, tax, or accounting purposes.

7. Your Privacy Rights

You may request access to the personal information we hold about you, request corrections, or request deletion of your information where applicable.

Canadian residents have these rights under applicable privacy laws such as PIPEDA.

8. Data Security

We follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.

10. Third-Party Technologies

We may use advertising technologies such as Meta and Google, as well as Shopify analytics, to improve marketing and understand how visitors use our website.

11. Third-Party Applications

We may use third-party applications or integrations to help operate our online store, including tools for marketing, analytics, customer service, and order management.

12. Automated Technologies

We may use automated technologies to analyze website activity and shopping behavior to improve our website and customer experience.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.

Contact Us

Pinetree Innovations
2938 Millar Avenue
Saskatoon, SK
Canada

Email: info@shoppinetree.com